By Isabella Trebond
In a world where a
decent print ad can run to five
digits, Internet ads start at
hundreds a month and direct mail
costs a dollar a pop, what's a
cash-strapped entrepreneur to do?
Fear not. If you're willing to put
in time in lieu of money and aren't
afraid of a little adventure, there
are always ways to market your
business—all for the price of a
large pizza or less. Just avoid
blowing money on methods that don't
work for start-up businesses.
Instead, try these unorthodox but
effective (and inexpensive)
marketing measures.
Pull a Stunt
As you sit in a sidewalk café one
sunny afternoon, you notice heads
suddenly swiveling. A woman is
walking down the street…in a boned,
laced bodice that gives her a
silhouette that would make strong
men faint. She hands out leaflets to
her entranced audience. She makes
more than $3,000 in bodice orders
within the week. Not bad for a
marketing outlay of $10 and a couple
of hours.
A
good publicity stunt is a
startlingly effective way to
catapult your business into the
public eye and gain exposure that
could otherwise cost you a
fortune—if you're the kind of person
who's not afraid to be a bit wacky.
Think up a clever, funny, outrageous
idea and tell the local
media—newspapers, radio stations, TV
stations—all about it. Call everyone
you know, and ask them to spread the
word.
If
you're starting a homemade jam
business, for example, put out a
public challenge for a
jam-sandwich-eating contest. Or
stage a "live" commercial in a
crowded mall or even the street.
(Get permission first.) See if you
can convince (or entice with free
offers of whatever you sell) friends
or family to take part. Otherwise,
you can probably hire aspiring
actors or musicians from local
schools and guilds for very little
money.
Even if you're not willing to go
quite that far, you can whip up some
public interest by adding theater to
your business. If you're selling
hand-painted silk accessories, give
a full-blown silk-painting
demonstration in the park, complete
with flying painted-silk pennants.
Or spread a bright cloth on the
grass by a high-traffic area of the
park, sit down in a suit with a
briefcase, and put up a big sign
that reads "Tax accountant for
hire." The possibilities are limited
only by your imagination.
Barter
Before there was money, there was
bartering, the direct exchange of
goods and services. You might not
have money for marketing, but you do
have something to trade: your
business.
Call your local radio stations and
offer free gifts, appointments,
coupons—whatever you've got and can
afford—to be used as prizes in their
promotional draws or contests. In
exchange, you get to include your
business name and contact
information on all these products,
and they make periodic announcements
on the air that sing praises of your
contributions.
You can also barter with other small
businesses in your area. Are you an
information broker, plumber,
candlestick maker? Find a
copywriter, Web site designer or
desktop publisher and offer to trade
your services for professionally
written ad copy and polished Web
sites and brochures.
Give Away Tips (and Your Name)
Name recognition: that's what those
giant billboard ads and full-color
magazine spreads are trying to
build. Name recognition sells
because people fall back on the
things that are familiar. You, too,
can cash in on this tendency—and
spend nothing more than your time
and photocopying costs.
Start by writing a short article
that offers a set of tips related to
your business. Remember, on this
topic, you're the expert. Pick a
catchy title that promises secrets,
numbers and reasons ("Become your
own boss in five easy steps," "Three
things to try when your computer
dies" and "7 mortgage mistakes to
avoid," for example). Don't overtly
sell your business, though you can
make references to it. Many people
who never read ads will read an
article, especially one that
promises a tangible benefit.
Format the article so you can fold
it into a convenient shape for
mailing or handing out. Include
contact information and a clear but
brief description of your business
where they're visible but not
obtrusive. Hand out the "free tips"
at networking events, send them to
relatives and friends, and post them
on bulletin boards in coffee shops,
Laundromats, public libraries and
malls. Offer them free from your
Web site if you have one.
Ask compatible local businesses to
keep a stack of them as a service to
customers. "10 things to look for in
a good pet sitter" would probably be
welcomed at your vet's office, "Beat
stress through aromatherapy" at a
natural products store. And the next
time someone is going on holiday in
Europe or runs into a stressful
spell, your pet-sitting or
aromatherapy massage business will
be first in line for consideration.
Stand United
This is probably the most effective
and least-utilized way you can get
more business fast: Join forces with
other entrepreneurs who run
businesses complementary to yours.
If you're a copywriter, seek out a
graphic designer and a printer.
Interior designers can team up with
house painters and custom furniture
makers, resume writers with
employment consultants.
Market your services jointly, and
refer your clients to each other.
Offer coupons that offer discounts
to each others' services. Not only
do you get many times the exposure
you'd get if you were marketing
alone, but you'll also attract extra
customers who want the convenience
of one-stop shopping for all their
needs.
Influence the
Influencers
Say you're a photographer who
specializes in wedding pictures. If
you can get just one bridal store to
recommend you to its
customers, you've done the
equivalent of advertising yourself
to the dozens or hundreds of people
who shop there every week.
Make it convenient for your
host store to recommend you to
its customers. Run off simple,
persuasive leaflets that describe
your service, a big glossy
photograph of your product for
permanent display (alongside
business cards for people to take
away), or coupons that offer special
discounts. Then start approaching
local businesses whose clientele
might also be interested in what you
sell.
"Would You Like Fries With That?"
This simple question rakes in so
much extra profit for McDonald's,
employees probably have it sewn into
their shirt collars. There's a
lesson in this for you: Don't be so
focused on getting new
business that you neglect your
most promising and potentially
profitable market—your past and
current customers.
After a sale, always offer clients
companion products or additional
services at a discount—if they buy
now. If your business has built-in
repeat potential (pet grooming,
accounting or carpet cleaning, to
name a few), drop a regular postcard
or phone call to solicit another
appointment with past customers.
There's a good chance that they'll
become regulars who then recommend
you to people they know.
Even if your business offers a
one-time service, ask your clients'
permission to retain contact with
them. Then send them an e-mail
announcing a new and improved
product, a holiday special or a
discount for anyone they refer to
you. Think how much more successful
this would be than to start over
with folks who've never even heard
of you.