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Internet Business Tutorial
Internet Business Tutorial

In the years after the World Wide Web entered our consciousness in 1993, conducting business operations on the Internet was more novelty than necessity. Sure, companies registered their ".com" domain names and pundits spoke breathlessly about the Internet's potential to revolutionize business, but it took companies years to integrate e-commerce into their existing brick-and-mortar operations.

Twelve years later, it's nearly impossible to discuss business plans, proposals and operations without taking into account the Internet marketplace. The Internet and related digital technologies make so many aspects of business more economical, efficient and interactive.

Learn the business concepts, Internet jargon, and more to make your business a success on the Internet in this free tutorial.

Click on one of the topics in the outline below or click on "Start Now!" to start the tutorial.

Introduction to Internet Business Concepts

 

Section 1: Internet Software and Hardware

 

Section 2: Types of Internet Connections

 

Section 3: Internet Protocols & Their Function

 

Section 4: Domain Names & DNS

 

Section 5: The Role of Web Browsers

 

Section 6: How Email Clients Work

 

Section 7: Internet Security

 

Section 8: Using Search Engines

 

Section 9: Internet Marketing Techniques

 

Section 10: Information Technology Jobs

 

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Introduction to Internet Business Concepts

In the years after the World Wide Web entered our consciousness in 1993, conducting business operations on the Internet was more novelty than necessity. Sure, companies registered their ".com" domain names and pundits spoke breathlessly about the Internet's potential to revolutionize business, but it took companies years to integrate e-commerce into their existing brick-and-mortar operations.

Twelve years later, it's nearly impossible to discuss business plans, proposals and operations without taking into account the Internet marketplace. The Internet and related digital technologies make so many aspects of business more economical, efficient and interactive. Just imagine the changes in customer service, fulfillment and direct marketing-and in intra-office communications and culture-that have been driven by Internet technologies in the past decade. Imagine the changes in consumer behavior that have taken place and the number of marketing tools that have been added to a businessperson's repertoire.

In the 21st century, understanding business requires understanding the ins and outs of Internet technologies and how they can be put to work to the benefit of business owners as well as their employees and customers.

There's a wealth of information, software tools, and Internet business techniques to help fledgling businesses stake their claim to their share of cyberspace. You just need to know where to turn. The amount of information out there can be daunting, so that's where this tutorial comes in. We encourage you to use it as a starting point to learn about what it takes to establish and make the most of your Internet presence.

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Section 1: Internet Software and Hardware

The first thing you need to establish your business's presence on the Internet is, not surprisingly, to get your business's computers connected to it.

Establishing your Internet connection has become increasingly easy over the years, and the vast majority of off-the-shelf computers on the market today have all the components you need to establish a simple connection. The most challenging question is the type of connection you want to establish, and that depends upon several factors, chiefly how much money you want to spend on Internet access and how much and how frequently you plan to use the connection. We'll explain your connection choices after we look at the software and hardware your computer needs to get started.

Software. An Internet-connected computer needs two pieces of software that often are part of the same package: a web browser and an e-mail client.

A web browser is the software you are using right now to read this tutorial. You can think of it as your steering wheel that lets you drive around the World Wide Web. Most computers that run the Windows operating system come bundled, at no extra charge, with the Microsoft Internet Explorer web browser (http://www.microsoft.com/windows/ie). In fact, Microsoft controls more than 90 percent of the web browser market, according to January 2005 estimates.

These same Windows-based computers come with a free e-mail client called Microsoft Outlook Express (http://www.Microsoft/windows/oe). This software, using the same Internet connection as your browser, lets you send and receive electronic mail (e-mail) and perform other related functions. For a more feature-rich e-mail client, you can buy Microsoft Outlook (http://office.microsoft.com/en-us/FX010857931033.aspx), which goes beyond e-mail functions to include tools you will find useful in your business communications.

With Outlook, you can store detailed contact information, schedule meetings, and keep a digital appointment book. Many businesses find Outlook a more complete e-mail and scheduling tool than Outlook Express and are willing to pay extra for it.

Although Internet Explorer is used by a large majority of Internet users, it certainly isn't your only choice. Netscape Navigator (http://www.netscape.com), which had a greater market share of the browser market in the 1990s than Internet Explorer, is also a feature-rich web browser suitable for business use. A relatively new browser called Mozilla Firefox (http://www.mozilla.org/products/firefox), an offshoot of Netscape Navigator, has made inroads with Internet users in recent months, but hasn't seen widespread adoption by businesses. Opera (http://www.opera.com) is the best known of the other alternative web browsers you might want to consider. For more about browsers, click the Web Browsers section of this tutorial.

Hardware. Other than computers themselves, of course, your computers will need modems to connect to the Internet. A modem (short for modulator-demodulator) is a hardware device that converts digital information into analog information so it can be sent over ordinary telephone lines. The information is then reconverted to digital information at the computer receiving the information. In other words, a modem helps computers connected to the Internet exchange information.

A built-in modem used for telephone line connections to the Internet are standard issue in consumer and office computers sold today.

by Robert H. Fraass on Friday, March 11, 2005

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